A self-motivated and customer-focused problem solver interested in technology and wanting to advance their
career.
Flexibility, proactivity, and pragmatism are vital as we expand our business and create our Customer Success
Team. In addition to triaging, the ideal applicant would be technically interested, have a concierge
attitude, and be enthusiastic about pushing product feedback and enhancing the customer experience.
If you’re naturally interested in helping others, get energy from people, and have a passion for one or more
aspects of our mission, we’d love to hear from you.
The position will include CRM administration, ensuring new business inquiries are immediately replied to,
organizing meetings / demonstrations / conference calls, screen share demos, client training, and customer
support through email/phone. It will also involve outbound phone calls to follow up with potential prospects
and clients.
Helping to create a 6* experience for our prospects and customers is essential to what you will need to
succeed daily. This would comprise every stage of the journey, from the prospect's initial call or email
through turning prospects into long-term recurring clients.
This company is expanding, and the job provides several opportunities for the appropriate applicant to
develop and realize their full potential within this rapidly growing team.
Diploma in business administration or management
2 years recent experience in a customer success position, supporting a software product Experience in a
similar Customer Success / Sales / Account Management role would be a big plus.
Proficient in Office applications and familiar in the use of CRMs.
Your English (spoken and written) needs to be impeccable.
You need to be energetic, motivated and passionate about always putting the customer first.
You need to love the grind and be meticulous and relentless when it comes to follow up with leads and
customers.
You need to be flexible and pragmatic and get stuck in for whatever the role requires as we scale this
business.
Fun, team building environment, Flexible schedule
A marketer who can help lead multi-channel marketing, with a focus on blowing out our ability to acquire new
customers effectively.
You are willing to "roll up your sleeves" and help out in other aspects of the business outside of
marketing. We're a startup with a small team. There are no silos, and we all help each other out.
If you’re someone that’s naturally interested in helping others, gets energy from people and has passion for
one or more aspects of our mission, we’d love to hear from you.
In this role, you will be responsible for driving marketing initiatives across different areas within
Marketing. Specifically, you will support our brand awareness, client acquisition & engagement, and
marketing operations efforts. You will be critical to the successful delivery of our marketing goals across
the company.
Assist with the production and update of marketing materials (both print and online, including but not
limited to articles, presentations, press releases, and monthly newsletter).
Bachelor’s degree in marketing or business
5+ years of e-commerce and digital marketing experience
Capacity to grow into people leader at Direct Supply
Experience and demonstrated impact in multi-channel consumer marketing;
Learning orientation, and test-and-learn approach to marketing initiatives;
Comfort with quantitative reasoning and data-driven decision-making;
Expert marketing communication and business acumen;
Ability to leverage data and expertise to effectively apply marketing capabilities to drive the greatest
return on investment;
Understanding of marketing plan development;
Demonstrated experience in scoping and executing marketing communication tactics for brand positioning, lead
generation, and sales enablement;
Ability to align efforts of cross-functional teams;
Proficient in Office applications and familiar in the use of CRMs;
Concise and proactive communicator in both written and verbal communications (english).
Competitive base salary with unique “open book” management approach that delivers performance-based
incentives;
Flexible time off;
Flexible start times and ability to work from home;
Professional development opportunities throughout the year;
Salary can vary based on a number of factors including skills and experience — talk with your recruiter to
learn more. There may be times that you will be required (or requested) to work overtime due to the nature
of your role or exceptional workload issues or special projects.
In Digcore, we thrive when our people thrive. To showcase our products and services, we need professionals
who know how to connect, leverage existing relationships and build new ones with new end users nationwide.
We seek those who have, or will quickly establish, relationships in the commercial, consumer products, and
healthcare industries. The ideal candidate will have proven experience developing and building on these
relationships while ensuring customer satisfaction.
It is ideal for someone sales-minded who is looking for a career path that offers a future in sales,
marketing, or account management. As a sales representative, your primary focus will be developing customer
relationships and selling our event application to prospective customers using email, social media, and
outbound calling. All the calls are warm calls.
If you’re someone that’s naturally interested in helping others, gets energy from people and has passion for
one or more aspects of our mission, we’d love to hear from you.
High School graduation and two year post-secondary diploma. 4 years related experience
or the equivalent combination of education and experience.
Capacity to grow into people leader at Direct Supply
Conduct market research, communicate with customers or channel partners, discover and accurately locate
market demands;
Identify customer needs and recommend appropriate solutions;
Formulate market strategies, improve market layout according to market characteristics,
and establish marketing plans;
Sales execution, cooperate with partners to implement market strategies, achieve product sales, complete and
encourage beyond goals;
Learn and grow, participate in the company's key projects, regularly communicate with instructors and
management, participate in marketing management training, and continue to review to achieve rapid learning
and growth;
Proficient in Office applications and familiar in the use of CRMs;
Concise and proactive communicator in both written and verbal communications (english).
Competitive base salary with unique “open book” management approach that delivers performance-based
incentives;
Flexible time off;
Flexible start times;
Digcore is looking for a seasoned Senior Client Development Director with a proven track record of
onboarding clients earning more than $500,000 per year in North America to assist fuel the company's current
pace. This is a once-in-a-lifetime chance for the appropriate applicant to join the world's fastest-growing
online research platform when you may design your accelerated career path.
As Client Development Director, you will be responsible for identifying and creating senior decision-making
contact points through your existing network and targeted client prospecting to reach ambitious growth
objectives.
The ideal applicant will be in charge of generating, nurturing, and effectively transferring accounts to our
Account Director team leaders for overall business management.
Have 8+ years of sales experience in the market research or equivalent industry;
Strong understanding of Market Research in North America;
Bachelor’s degree in related field or equivalent education/professional experience required;
Plan, create, track and execute on large client acquisition strategies across North America;
Maintain strong pipeline and conversion to exceed quarterly / annual targets;
Create and maintain exceptional forecasts by market, client vertical and and product line;
Become a leading expert in all things Digcore;
Be the leading voice of the customer internally working with Regional Management, Product and Marketing
Teams;
Collaborate with and Mentor regional and global development and account teams to further the skill sets and
best practices of client interactions;
Strong follow-through skills;
Well-developed time management and multi-tasking skills;
Solid judgment and decision-making abilities;
Strong analytical aptitude, results oriented mindset with great attention to detail Proficient in Office
applications and expert usage of CRMs and BI tools;
Excellent and effective in both written and verbal communications (english).
Competitive base salary with unique “open book” management approach that delivers performance-based
incentives;
Flexible time off;
Flexible start times and ability to work from home;
Professional development opportunities throughout the year;
Want To Learn More About Digcore? let's Start!