Being tasked with writing a research question typically triggers a stress response. It all begins in school when students had to write a thesis for an essay or figure out what to focus a paper on. We learnt the hard way

Change feels inherently indigestible because of the fear that we must leave behind everything we know and the things we’ve acquired. To make this concept more tangible, consider a time you were moving to a different place.

Efficiency and problem-solving skills are one of the most desired professional traits. Efficiency grants you the ability to do things well without wasting time, energy or resources.

Have you ever been given a feedback form at a restaurant and wondered why? The form might have included questions such as "how satisfied were you with your experience" or "how likely are you to recommend this establishment to your peers?"

Before submitting a project, it is common practice to check for errors. In others words, you are testing your project to ensure it works as intended. Testing is defined as taking measures to check the quality, performance or reliability of something, especially before putting it into widespread use or practice.

All jobs are customer service, because all jobs serve customers in some way, whether directly or indirectly. This is why every business emphasizes the importance of good customer service and conflict resolution.

User-centred design (UCD) is a continuous design process where designers focus on the users and their needs in each phase. UX maturity measures an organization's ability to deliver user-centred design and its desire to support present and future UX through its workforce and leadership.

Usability testing takes us back to when we would ask peers to go through our work before submitting it. The reason we have developed this habitual reliance on peer review is that we may be partial to our own work and blind to its errors.

We have all been exposed to other forms of research in the world of academia. The most common form involves coming up with a hypothesis and then trying to prove or disprove it by collecting relevant data

Well, for one, it provides crucial information that the product design process needs in order to succeed. If done well, it also creates a product that users will find satisfying and consumers will be eager to buy.

One cannot assume what End Users want or need. Instead, a specific process ought to be used to determine the aforementioned.